Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, their name, email address, and phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
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How we use collected information
Salerno Law may collect and use Users personal information for the following purposes:
- To run and operate our Site
- We may need your information to display content on the Site correctly.
- To improve customer service
- The information you provide helps us respond to your customer service requests and support needs more efficiently.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licencors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Site, is subject to that website’s own terms and policies.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
CYBER PROTECTION POLICY
People across Australia have lost money when hackers have impersonated a law practice or another party involved in a legal matter by altering electronic communications including email, fax, social media, text, instant messaging, applications, file sharing and documents including PDF or Word documents. The following steps are critical to reduce this risk and if you are involved in a transfer of funds these are our expectations of you in helping to reduce the risk of such loss. Any retainer with us is on the basis of the following acknowledgements by you.
To Salerno Law,
In this matter, where payment details are contained in an electronic communication or document, I acknowledge I:
X MUST NOT
Transfer any funds (send, deposit, pay or transfer) of more than $10,000 Australian dollars or its equivalent in any other currency without first telephoning the apparent sender to verbally confirm the account number, details and amounts by reading out and reading back the account and BSB numbers (or other specific payment details where applicable, e.g. if not a bank account) and confirming any instructions; and
Give the same warnings to anyone else known to be connected to the matter and anticipated to be involved in transferring or receiving any funds (including but not limited to, agents, brokers, family members, and accountants).
Our clients must also:
- when calling to check payment details above, ensure that I do not make contact using a phone number for the apparent sender listed in any communication or document that asks for money or sets out account numbers or details without first checking the phone number from a source that is different to that communication, for example, a separate paper communication or checking the person’s website or white or yellow pages telephone listing;
- contact the sender to check legitimacy before I open attachments, or click on hyperlinks or download buttons in unexpected emails; and
- contact you immediately if in any doubt about emails or any other electronic communications that appear to have come from you.
PLEASE NOTE: I also acknowledge SalernoLaw will not transfer money out of your practice until you are able to verify any funds transfer information by a voice call to confirm those details (by reading out and reading back the account and BSB numbers or other specific payment details where applicable, e.g. if not a bank account). I understand I must make sure I can be contacted if I need any funds transferred by a specific time, otherwise my objectives may not be met.